Latest Information on COVID-19 Precautions

The safety of our patients and staff has always been and remains our top priority.

As the world continues to navigate the challenges presented by COVID-19, we realize that some people may have questions about coming to the hospital even as they seek to address pressing health issues. Please note that we have implemented extraordinary measures and additional protocols to help ensure a safe and clean environment for our patients, physicians, staff and community. We are actively monitoring and responding to all recommendations made by the Centers for Disease Control (CDC) and our local Health Authority.

Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here … safe, trusted and ready to deliver a superior healthcare experience.

Emergency Department – Do Not Delay in Seeking Critical Care

Our Emergency Department is staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, abdominal pain, numbness, difficulty breathing or mental confusion should call 9-1-1 or go to the nearest emergency department. It could save your life.

Our rooms are private and have Indigo-Clean lights for continuous protection from possible infectious germs. We have an additional layer of protection with the utilization of UV light technology that kills germs once a room is unoccupied. Curtains and doors are kept closed and patients are separated based on symptoms.

Individuals Experiencing COVID-19 Symptoms

If you develop a fever or cough, have difficulty breathing or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an Urgent Care Center.

If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-checker button at the top of the page.

Hospital Services and Programs

The hospital is fully operational. We are monitoring for symptoms in patients and implementing isolation protocols, if needed.

Most community health education programs offered by the hospital in the near term have been canceled or postponed; please follow the hospital on Facebook for updates.

Telehealth

For your convenience and safety, virtual visits via Telehealth technology are available to address many non-emergency health concerns. Virtual visits allow you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home.

LIMITED VISITATION – Be an Advocate for Your Loved One’s Care

This guidance is given to the hospital and patient representatives (visitors) in relation to visitation during a declared health pandemic when normal visitation has been disrupted out of an abundance of caution for the safety of patients and the caregivers.

Depending on the prevalence of the community spread and number of suspected or confirmed positive patients in the hospital, in consultation with medical staff, the hospital shall determine the visitation policy. It is the intent of the hospital to remain in compliance with CDC guidelines for patient visitation. This guidance is also in compliance with the Governor of Oklahoma’s Open Up and Recover Safely Plan revised on August 22, 2020.

Social distancing and wearing of masks is required at all times in the hospital. Patient representatives will be asked to limit movement within the building by remaining in the patient’s room or current department. Visitation hours are allowed between 7 am and 7 pm. Any exception to this must be approved by the Administrator On-Call. Patient representatives shall be subject to any screening procedures required by the facility, including temperature screening, observance of hand hygiene practices, and the wearing of their own masks at all times while in the facility. If patient representatives fails to comply with facility guidance, they will be asked to leave and the facility may limit further access.

It is the intent of the hospital to review and make any necessary changes to the visitation guidance every 30 days, or as often as needed. Hospital visitation is based on community spread and COVID hospitalizations, and is subject to change.

We continue to support no “social visitation” but understand our patients' need for emotional support provided by patient representatives.

Effective March 9, 2021, the following visitation is allowed:

  • Each adult inpatient is permitted two patient representatives during their stay to support and assist the patient with receipt of care. Two patient representatives will be allowed per day during specified visiting hours. The approved patient representatives' names must be communicated to the House Supervisor who in turn will notify the screening desks at the entrances to the facility.
    • Additional patient representatives or an overnight stay by a representative may be permitted if exceptional circumstances warrant consideration and in compliance with hospital policy. Exceptions are to be approved by the House Supervisor or Administrator On Call.
    • End-of-Life visitation for a non COVID-19 patient is limited to two patient representatives at a time. Exceptions are to be approved by the House Supervisor or Administrator On Call.
    • OB patients are allowed two patient representatives. Patient representatives must stay in patient room at all times. There are no visiting hour restrictions for this patient population.
    • Pediatric patients are allowed two patient representatives to visit with one required to stay overnight. If exceptional circumstances warrant, a second visitor may be allowed to stay overnight. Exception must be approved by the House Supervisor.
    • Patients with disabilities, including physical, cognitive and developmental disabilities, who receive care at the hospital may have two patient representatives present with them to support their disability needs at all times medically necessary where such does not interfere with their treatment. This could include an overnight stay. The hospital will make reasonable accommodations where required under the Americans with Disabilities Act and equivalent state laws.
    • There is no visitation allowed for COVID-19 positive patients or “Patients Under Investigation” (PUI) for COVID-19. The only exception to this is an end-of-life/compassionate care discussion or situation and requires Administrator On Call approval. Visitors may enter the room for a limited time after being apprised of the risks and wearing full PPE. Recommendation is not to exceed 15 minutes. Please see Hospital Visitation Guidance for End-of-Life Situations of Positive COVID-19 Patients.
  • All Outpatients are allowed two patient representatives to accompany them for the duration of their appointment/procedure/surgery.
  • Clergy: Patient or patient representatives may request and receive visitation from one religious leader of their choice at any reasonable time, if such visitation can be provided without disruption to care. The religious leader does not count as a patient’s visitor. For example, in a compassionate care/end-of-life situation, the patient would be entitled to two screened visitors and one screened religious leader.
  • All Emergency Room patients are allowed two patient representatives.
  • All vendors’ in-person sales demonstrations and meetings are suspended. We encourage web-based or telephone meetings during the interim, if necessary. Vendors that play essential roles in patient care-related procedures, facilities maintenance/management, biomedical engineering support, and/or support of ongoing operations will be screened and allowed into facilities for these specific functions.

Prevention

The CDC recommends individuals and families follow everyday preventive measures including:

  • Social distancing – avoiding crowds and crowded spaces, avoiding handshaking and hugging, deliberately staying at least six feet away from other people, and replacing in-person visits with remote check-ins using technology.
  • Cover coughs and sneezes with a tissue, then dispose of the tissue.
  • Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
  • Routinely clean frequently touched surfaces and objects.
  • Stay home and away from others when you are sick with any respiratory disease symptoms.

Additional Resources

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