Latest Information on COVID-19 Precautions

The safety of our patients and staff has always been and remains our top priority.

As the world continues to navigate the challenges presented by COVID-19, we realize that some people may have questions about coming to the hospital even as they seek to address pressing health issues. Please note that we have implemented extraordinary measures and additional protocols to help ensure a safe and clean environment for our patients, physicians, staff and community. We are actively monitoring and responding to all recommendations made by the Centers for Disease Control (CDC) and our local Health Authority.

Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here … safe, trusted and ready to deliver a superior healthcare experience.

Emergency Department – Do Not Delay in Seeking Critical Care

Our Emergency Department is staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, abdominal pain, numbness, difficulty breathing or mental confusion should call 9-1-1 or go to the nearest emergency department. It could save your life.

Our rooms are private and have Indigo-Clean lights for continuous protection from possible infectious germs. We have an additional layer of protection with the utilization of UV light technology that kills germs once a room is unoccupied. Curtains and doors are kept closed and patients are separated based on symptoms.

Individuals Experiencing COVID-19 Symptoms

If you develop a fever or cough, have difficulty breathing or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an Urgent Care Center.

If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-checker button at the top of the page.

Hospital Services and Programs

The hospital is fully operational. We are monitoring for symptoms in patients and implementing isolation protocols, if needed.

Most community health education programs offered by the hospital in the near term have been canceled or postponed; please follow the hospital on Facebook for updates.

Telehealth

For your convenience and safety, virtual visits via Telehealth technology are available to address many non-emergency health concerns. Virtual visits allow you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home.

Elective Procedures

Our surgery teams are working with physician offices to accommodate the scheduling of surgeries and procedures that were postponed due to COVID-19 or that may have recently become a health priority. If you are scheduled for a procedure, please confirm with your doctor that it remains on schedule. Please see the Visitation section below for information on visitors dropping off and picking up patients for outpatient surgery.

LIMITED VISITATION – Be an Advocate for Your Loved One’s Care

It is the intent of the hospital to remain in compliance with CDC guidelines for patient visitation. This guidance is also in compliance with the Governor of Oklahoma’s Open Up and Recover Safely Plan revised on May 21, 2020.

Social distancing is required at all times. Visiting hours are from 7 am to 7 pm. Any exception to this must be approved by the administrator on-call.

Patient representatives should remain in the patient’s room, unless asked by staff to step out. Patient representatives are subject to any screening required by the facility, including temperature screening, observance of hand hygiene practices and the wearing of their own mask at all times while in the facility. Any patient representative who fails to comply with facility guidance will be asked to leave.

It is the intent of the hospital to review and make any necessary changes to the visitation guidance every 30 days, or as often as needed.

The following visitation is allowed:

  • Adult inpatient are allowed one patient representative to support and assist with their receipt of care.
    • Additional patient representatives are allowed if they are warranted by exceptional circumstance.
    • If a patient representative is visiting a non-COVID-19-related patient placed in isolation precautions, they are allowed one visitor per day and must remain in the patient room to conserve PPE.
    • A COVID-19-positive patient or “patient under investigation” (PUI) for COVID-19 may not have visitors. Exception can be made for end-of-life situations with administrator on-call approval.
    • The approved patient representative’s name must be communicated to the house supervisor, who will notify the screening desks at the entrances to the facility.
    • There are no overnight visits unless a patient is in labor, delivery, postpartum, the Special Care Nursery or under the age of 18.
    • Patients with physical, intellectual and/or development disabilities are allowed one patient representative when medically necessary, which can include an overnight stay.
  • All outpatients are allowed one patient representative to accompany them during their appointment or procedure except for Cancer Center patients, who may not have patient representatives in the facility. Exceptions can be made for Cancer Center physician appointments, but only as approved by the physician.

Prevention

The CDC recommends individuals and families follow everyday preventive measures including:

  • Social distancing – avoiding crowds and crowded spaces, avoiding handshaking and hugging, deliberately staying at least six feet away from other people, and replacing in-person visits with remote check-ins using technology.
  • Cover coughs and sneezes with a tissue, then dispose of the tissue.
  • Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
  • Routinely clean frequently touched surfaces and objects.
  • Stay home and away from others when you are sick with any respiratory disease symptoms.

Additional Resources

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